You’ll see by performing a simple search for “website design” in your favourite search engine that there are a lot of web design “companies” out there.
In my opinion, there are a certain set of factors you should look for when you are looking to hire for your next website project.
Client Testimonials
Every company providing a service, regardless of what sector they are in should try to collect testimonials from past clients.
If you are a new company, don’t make them up! Simply be honest and tell the prospective client that you haven’t had any other clients yet.
Portfolio
Every web design company should have a design portfolio. Look through it and see the quality of their work. Also look at the quality of their actual website. I have seen some so called “web design companies” with websites that are so bad, they look like my 2 year old nephew has designed!
Paperwork
Any decent company will have client worksheets, terms of service, work orders and contracts available. If they are not available on their website, ask for them.
Client Worksheet
The company needs to get a decent idea of what you are trying to achieve with your website. Spending 20 or 30 minutes filling out a client worksheet will enable the company to provide an accurate quote without having to ask you more questions.
Contract
You need to sign a contract so you know where you stand with regards to payment plans, disclaimers, approval of work etc
Work Order
This document is the one that basically tells the company that you want to go ahead with the project. It should list things like project specification, Website hosting and email accounts and deliverables.
Without decent paperwork, it’s hard to keep track of where everyone stands.
Support
Although not essential, it’s a good idea for web design companies to have a decent support system in place. That way emails can be organised in such a way that they are easily searchable, and all members of staff can access them.
Having the above systems in place will make it easier all round for everyone involved.
Tagged : business
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